Education Edge

System Requirements

System requirements are subject to change. Please ensure you have the latest information before making any purchase decisions. If you are running any other Blackbaud products, please refer to the System Requirements for those products separately.

Last updated: May 26, 2020

Standalone/workstation supported versions

Operating system
Operating SystemNo SP
Windows 10 (64-bit)Yes*
Windows 10 (32-bit)No

*Not supported as standalone.

Note: Home editions of Windows operating systems are not supported. While we will continue to answer your software questions regardless of your Windows or SQL version, we will no longer address product related issues resulting from these Microsoft products and will no longer test our software to ensure compatibility with it.

Processor (CPU)

Processor required by your operating system.

Memory (RAM)

Available memory as recommended for your operating system.

Display

Minimum screen resolution 1024x768.

Database server supported versions

Operating system
 WIndows server
Windows Server 2016

Note: Domain controllers, Small Business Servers, and peer-to-peer networks are not supported.

SQL server
Windows ServerNo SPSP1SP2SP3SP4
SQL Server 2016 (32-bit & 64-bit)YesYes*Yes*Yes*Yes*
SQL Server 2019NoN/AN/AN/AN/A

*Note: Later service packs for compatible operating systems, SQL server versions, and other infrastructure components are not specifically tested, but are assumed compatible. We recommend you test any new hardware update before releasing it into a production environment.

SQL 2016 compatibility

*Note: When using SQL 2016, backups must be performed through SQL Server Management Studio instead of the Blackbaud Management Console. See KB 118849 for more information.

Processor (CPU)
  • Fewer than 10 Education Edge users and/or small databases (fewer than 250,000 records): Processor required by your operating system
  • More than 10 Education Edge users and/or large databases (more than 250,000 records): Faster processor required by your operating system
  • Larger networks and databases require faster processors.
  • A dedicated database server, especially with high user loads and activity, is recommended. No mission-critical databases or other client/server applications, including other Blackbaud applications, should run on the same server.
  • If you run more than one client/server application on the same server, the server needs to exceed the minimum requirements for optimal performance.
Memory (RAM)

Available memory as recommended for your operating system and the requirements of the database server

Note: SQL Server can dynamically allocate the optimal amount of memory (or cache) to the database to increase performance. Consider purchasing more than the required RAM to allow for a larger cache.

Hard disk

A high-performance disk subsystem is recommended.

Web applications

Faculty Access for the Web and NetClassroom workstation requirements
browser

Faculty Access for the Web and NetClassroom are compatible with W3C-compliant browsers (www.w3.org).
The look and feel of the applications may vary across different client browsers based on their level of CSS
support.

Note: Full-page functionality testing is conducted on IE 9.0, IE 10, & IE 11, as well as the latest version
of Chrome and Mozilla’s Firefox family.

internet connection

An internet connection is required to use Faculty Access for the Web and NetClassroom. A broadband (DSL
or cable) or faster connection is recommended.

Online Campus Community (OCC)
compatibility

Education Edge requires Online Campus Community 6.51 or higher. Please refer to the OCC
system requirements for more information.

WebPortal workstation requirements
browser
  • PCs: Internet Explorer 8, 9, 10, and 11. Latest version of Firefox and Chrome.
  • Macintosh: Latest version of Firefox.
  • Screen resolution 1024x768.
internet connection

An internet connection is required to use WebPortal. A broadband (DSL or cable) or faster connection is
recommended.

web server requirements for Faculty Access for the Web, NetClassroom, and WebPortal
operating system
  • Windows Server 2012. Please see KB tip # BB744883.
  • Windows Server 2012 R2. Please see KB tip # BB744883.

Note: Domain controllers, Small Business Servers, NT 4.0 Server, and peer-to-peer networks are not supported.

Note: Separate web and database servers are required for Faculty Access for the Web, NetClassroom, and Online Campus Community. It is recommended for WebPortal. NetClassroom requires a dedicated web server (e.g., not installed on the same web server as Faculty Access for the Web or WebPortal).

Note: TheEducation Edge client needs to be installed on the Blackbaud web application web server(s)

processor (CPU)

Processor required by your operating system.

memory (RAM)

Available memory as recommended for your operating system.

    disk space

    A high-performance disk subsystem is recommended.

    internet connection

    If the web application is accessed via the Internet, Blackbaud recommends using a high-speed Internet
    connection.

    security

    Blackbaud recommends securing your web server with Secure Socket Layer (SSL) or equivalent technology
    to prevent unauthorized access to transmitted data.

    Note: Blackbaud is not responsible for the installation, configuration, and testing of any web security
    measures. Blackbaud assumes no responsibility for the security of your web server and any adverse
    consequences resulting from security issues.

    Blackbaud software does not establish or modify security on the web server. Refer to http://www.microsoft.com for specific security measures and NTFS permissions
    needed by Windows Server 2012 and 2012 R2 and IIS.

    Additional system requirements

    Account Forms/Blackbaud Forms

    With the optional module Accounting Forms, you can print accounting forms (including checks, statements, invoices, and purchase orders) on blank paper. You can print checks according to your bank’s specifications on standard blank check stock. An HP LaserJet series printer that supports Magnetic Ink Character Recognition (MICR) is required to print checks. For more information, visit http://www.blackbaud.com/blackbaud-forms.

    Blackbaud Forms provides computer forms (such as checks, statements, and purchase orders) and envelopes specifically designed for use with The Education Edge / The Financial Edge. Blackbaud forms are guaranteed to align correctly and can be customized to your organization’s specifications, using your logo, special inks, and print styles. Pre-printed forms from other suppliers are not guaranteed to align properly and are not supported by Blackbaud.

    School Store Manager/Point of Sale

    Blackbaud’s School Store Manager includes Microsoft’s Retail Management System (RMS) Store Operations™ and version 1.2 is compatible with Student Billing. Both versions of Student Billing are supported with RMS 1.3 and 2.0. However RMS version 1.3 and 2.0 is only supported with Student Billing if it does not integrate with RMS for Raiser’s Edge 7. QuickSell 2000 is not supported with Student Billing. If you plan to use School Store Manager with Student Billing, convert to Retail Management Systems before converting
    to Student Billing.

    Point of Sale 7 includes Retail Management System Store Operations™ and is compatible with Raiser’s Edge 7 (see Raiser’s Edge system recommendations for specific compatibility requirements). Microsoft Dynamics Point of Sale 2009 is not supported for Financial Edge. For Retail Management Systems Store Operations™ and QuickSell 2000™ system requirements, visit https://www.microsoft.com/en-us/. If you use SQL Server 2005 and have School Store Manager, you must activate ad-hoc querying.

    Compatibility information

    3rd-party software

    The following third-party software is included with The Financial Edge installation:

    • Microsoft SQL Server Express 2008 R2 SP2
    • Microsoft SQL Server Express 2005 Backward Compatibility Components
    • Microsoft Windows Installer 3.1
    • Microsoft Windows Installer 4.5
    • Microsoft Data Access Components (MDAC) 2.8
    • Microsoft .NET Framework 2.0.50727
    • Microsoft .NET Framework 4
    • Visual Basic for Applications (VBA) Components
    • Crystal Report XI Runtime Components
    • Internet Explorer 6.x
    • Visual Basic for Applications (optional module)
    • Microsoft System CLR Types 2012
    • Microsoft SQL Server 2012 Shared Management Objects

    Note: Microsoft Office 2010, 2013 32-bit (Patch 8 or higher) is required to use the Microsoft Integration features.

    When purchasing Blackbaud Web applications, review your Microsoft SQL licenses and ensure you have the required licensing. For further information, review the Microsoft's SQL Server licensing requirements.

    Note: Blackbaud does not support case sensitive collation sequences with SQL Server.

    Electronic funds transfer

    The optional module Electronic Funds Transfer allows you to process direct debits and credit card transactions to your Accounts Payable bank account.

    Supported bank EFT formats for the United States: 
    • U.S. bank standard EFT format
    Supported bank EFT formats for Canada:
    • Bank of Nova Scotia (Scotiabank) format
    • CIBC 1464 standard format
    • CPA 1464 format (default)
    • EFT Canada Excel format
    • National Bank 1464 standard format
    • Royal Bank 1464 format
    • Toronto Dominion 1464 standard format
    Supported bank EFT formats for Australia:
    • Australia bank standard EFT format
    Supported bank EFT formats for New Zealand:
    • BNZ bank standard EFT format
    • ANZ bank standard EFT format
    Printers

    Reports and forms in Blackbaud products have been specifically designed and tested with HP LaserJet laser printers. The Financial Edge does not support dot matrix printers.

    Email

    MAPI-compliant (a Microsoft email standard) email system is required. Note: Some vendors do not fully implement the MAPI standard. Blackbaud cannot guarantee these products will work with email features in Education Edge/Financial Edge. Blackbaud has tested compatibility with Microsoft Outlook 2007 and 2010 only.

    Server-based computing ("thin-client" technology)

    For information on Microsoft Terminal or Remote Desktop Services, see Microsoft's website. For information on Citrix, see Citrix's website. To determine your hardware requirements, Citrix suggests a pilot setup and the use of performance tools to measure the impact that users, applications, and location have on setup. Consult with qualified information systems professionals when implementing this technology.

    Mail merge

    Microsoft Word versions, 2007, 2010, & 2013 32-bit are supported.