Financial Edge

System Requirements

System requirements are subject to change. Please ensure you have the latest information before making any purchase decisions. If you are running any other Blackbaud products, please refer to the System Requirements for those products separately.

Last updated: May 26, 2020

Standalone/workstation supported versions

Operating system
Operating SystemNo SP
Windows 10 (64-bit)Yes*
Windows 10 (32-bit)No

*Not supported as standalone.

Note: Home editions of Windows operating systems are not supported. While we will continue to answer your software questions regardless of your Windows or SQL version, we will no longer address product related issues resulting from these Microsoft products and will no longer test our software to ensure compatibility with it.

Processor (CPU)

Processor required by your operating system.

Memory (RAM)

Available memory as recommended for your operating system.

Display

Minimum screen resolution 1024x768.

Database server supported versions

Operating system
 WIndows server
Windows Server 2016

Note: Domain controllers, Small Business Servers, and peer-to-peer networks are not supported.

SQL server
Windows ServerNo SPSP1SP2SP3SP4
SQL Server 2016 (32-bit & 64-bit)YesYes*Yes*Yes*Yes*
SQL Server 2019NoN/AN/AN/AN/A

*Note: Later service packs for compatible operating systems, SQL server versions, and other infrastructure components are not specifically tested, but are assumed compatible. We recommend you test any new hardware update before releasing it into a production environment.

SQL 2016 compatibility

*Note: When using SQL 2016, backups must be performed through SQL Server Management Studio instead of the Blackbaud Management Console. See KB 118849 for more information.

Processor (CPU)
  • Fewer than 10 Financial Edge users and/or small databases (fewer than 250,000 records): Processor required by your operating system
  • More than 10 Financial Edge users and/or large databases (more than 250,000 records): Faster processor required by your operating system
  • Larger networks and databases require faster processors.
  • A dedicated database server, especially with high user loads and activity, is recommended. No mission-critical databases or other client/server applications, including other Blackbaud applications, should run on the same server.
  • If you run more than one client/server application on the same server, the server needs to exceed the minimum requirements for optimal performance.
Memory (RAM)

Available memory as recommended for your operating system and the requirements of the database server

Note: SQL Server can dynamically allocate the optimal amount of memory (or cache) to the database to increase performance. Consider purchasing more than the required RAM to allow for a larger cache.

Hard disk

A high-performance disk subsystem is recommended.

WebPortal supported versions

Workstation browser versions
  • PCs: Latest version of Firefox, Edge, Internet Explorer or Chrome.
  • Macintosh: Latest version of Firefox.
  • Minimum screen resolution 1024x768
Web server operating system
 WIndows server
Windows Server 2016
Windows Server 2019
  • Domain controllers, Small Business Servers, and peer-to-peer networks are not supported.
  • Separate web and database servers are recommended.
  • The Financial Edge client needs to be installed on the WebPortal web server
Web server processor (CPU)

Processor required by your operating system.

Web server memory (RAM)

Available memory as recommended for your operating system.

Web server security

Blackbaud recommends securing your web server with Layer Security (TLS) 1.2 or equivalent technology to prevent unauthorized access to transmitted data.

Note: Blackbaud is not responsible for the installation, configuration, and testing of any web security measures. Blackbaud assumes no responsibility for the security of your web server and any adverse consequences resulting from security issues. Blackbaud software does not establish or modify security on the web server. Refer to https://www.microsoft.com for specific security measures and NTFS permissions needed by Windows Server and IIS.

Additional system requirements

Account Forms/Blackbaud Forms

With the optional module Accounting Forms, you can print accounting forms (including checks, statements, invoices, and purchase orders) on blank paper. You can print checks according to your bank’s specifications on standard blank check stock. An HP LaserJet series printer that supports Magnetic Ink Character Recognition (MICR) is required to print checks. For more information, visit Blackbaud Forms.

Blackbaud Forms provides computer forms (such as checks, statements, and purchase orders) and envelopes specifically designed for use with The Financial Edge. Blackbaud forms are guaranteed to align correctly and can be customized to your organization’s specifications, using your logo, special inks, and print styles. Pre-printed forms from other suppliers are not guaranteed to align properly and are not supported by Blackbaud.

School Store Manager/Point of Sale

Blackbaud’s School Store Manager includes Microsoft’s Retail Management System (RMS) Store Operations™ and version 1.2 is compatible with Student Billing. Both versions of Student Billing are supported with RMS 1.3 and 2.0. However RMS version 1.3 and 2.0 is only supported with Student Billing if it does not integrate with RMS for Raiser’s Edge 7. QuickSell 2000 is not supported with Student Billing.

If you plan to use School Store Manager with Student Billing, convert to Retail Management Systems before converting to Student Billing.

Compatibility information

3rd-party software

The following third-party software is included with the Financial Edge installation:

  • Microsoft SQL Server Express 2008 R2 SP2
  • Microsoft SQL Server Express 2005 Backward Compatibility Components
  • Microsoft Windows Installer 3.1
  • Microsoft Windows Installer 4.5
  • Microsoft Data Access Components (MDAC) 2.8
  • Microsoft .NET Framework 2.0.50727
  • Microsoft .NET Framework 4
  • Visual Basic for Applications (VBA) Components
  • Crystal Report XI Runtime Components
  • Internet Explorer 6.x
  • Visual Basic for Applications (optional module)
  • Microsoft System CLR Types 2012
  • Microsoft SQL Server 2012 Shared Management Objects

Note: Microsoft Office 2010, 2013 32-bit (Patch 8 or higher) is required to use the Microsoft Integration features.

When purchasing Blackbaud Web applications, review your Microsoft SQL licenses and ensure you have the required licensing. For further information, review the Microsoft's SQL Server licensing requirements.

Note: Blackbaud does not support case sensitive collation sequences with SQL Server.

Electronic funds transfer

The optional module Electronic Funds Transfer allows you to process direct debits and credit card transactions to your Accounts Payable bank account.

Supported bank EFT formats for the United States: 
  • U.S. bank standard EFT format
Supported bank EFT formats for Canada:
  • Bank of Nova Scotia (Scotiabank) format
  • CIBC 1464 standard format
  • CPA 1464 format (default)
  • EFT Canada Excel format
  • National Bank 1464 standard format
  • Royal Bank 1464 format
  • Toronto Dominion 1464 standard format
Supported bank EFT formats for Australia:
  • Australia bank standard EFT format
Supported bank EFT formats for New Zealand:
  • BNZ bank standard EFT format
  • ANZ bank standard EFT format
Printers

Reports and forms in Blackbaud products have been specifically designed and tested with HP LaserJet laser printers. Financial Edge does not support dot matrix printers.

Email

MAPI-compliant (a Microsoft email standard) email system is required.

Note: Some vendors do not fully implement the MAPI standard. Blackbaud cannot guarantee these products will work with email features in Financial Edge. Blackbaud has tested compatibility with Microsoft Outlook 2007 and 2010 only.

Server-based computing ("thin-client" technology)

For information on Microsoft Terminal or Remote Desktop Services, see Microsoft's website. For information on Citrix, see Citrix's website. To determine your hardware requirements, Citrix suggests a pilot setup and the use of performance tools to measure the impact that users, applications, and location have on setup. Consult with qualified information systems professionals when implementing this technology.

Mail merge

Microsoft Word versions, 2007, 2010, & 2013 32-bit are supported.