From Sales, under Manage order, click Reschedule Tickets. The Reschedule Tickets page appears.
In the order search, enter the last name of the patron or order number. If more than one order is available the Reschedule Tickets Order Search screen appears. Enter additional search criteria and click Search, or, under Results. The tickets available to reschedule appear under Items to reschedule.
In the New date and time field, select a reschedule date and time. If the event is a preregistered program, make sure that the registrant and barcode match.
After you verify that the changes are accurate, click Complete to process the reschedule. The Sales Order page appears.