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Configure options for an event registration form

  1. From Web, click Manage event registration forms. The Manage Event Registration Forms page appears.

  2. Under Events, select an event with a web form and click Options. The event registration options appear.

  3. To select an image to appear beside registrations in the shopping cart, click Select in the Thumbnail field. The Select Image From Image Library screen appears.

    After you select an image, click OK. You return to the event registration form options.

  4. In the price type grid, select the price types to include on the event registration form. To edit the order of price types on the form, click and drag them within the grid.

  5. In the On-sale period field, enter how far in advance to sell tickets for program events that require registration. This option is not available for special events.

  6. In the Ticket limit field, enter the maximum number of attendees that a website user can register at a time for the event.

  7. In the Timeout field, enter how long users can keep registrations in their shopping carts. If the time limit passes, the program removes registrations from shopping carts.

    Note: The minimum timeout is 15 minutes, but for no timeout, you can enter “0.”

  8. In the Threshold for low availability field, enter when to indicate that the event is near maximum capacity. When the number of openings for attendees falls below the threshold, the program indicates on the form that the event is nearly sold out.

    Note: You must enter a low-availability message on the Language tab. In the Event details category, enter this message in the Low availability field. You can also enter a message in the Ample availability field to display before the event reaches low availability.

  9. Under Fields to include, select the optional fields to include on the form for each price type and whether to require website users to complete these fields.

    The grid does not display required fields. Likewise, you cannot exclude fields that are included by default, but you can select whether to require users to complete these fields.

  10. To rename labels, headings, and other text on your event registration form, select the Language tab. You can also use this tab to enter localized text for other languages.

  11. In the Category field, select the section of the event registration form to edit.

  12. In the Language field, select the language to localize.

  13. The Item name and Item type columns identify items on the form, and the Default text column displays the default text. Under Text, rename the default labels, headings, and other text as necessary.

    For example, to change the sold out message from “Sold Out!” to “This event is sold out,” enter “This event is sold out” under Text in the Sold out availability field. Likewise, to localize the same message, select a language in the Language field and enter localized text under Text in the Sold out availability field.

  14. Click Save. You return to the Manage Event Registrations Forms page.