Before you approve a program or event for the website, you must configure program form options such as how far in advance to sell tickets and how long tickets can remain in shopping carts.
Note: Unlike donation forms and membership forms, you cannot edit settings for each program form. Settings for program forms apply to all programs and events that you enable for the website.
To configure program form options, go to Web and click Manage program forms. On the Manage Program Forms page, click Online settings for tickets under Configuration. The program options screen appears. You can select a thumbnail for tickets in the shopping cart, when to put tickets on sale, how many tickets website users can buy, how long tickets remain in shopping carts, when to indicate tickets are nearly sold out, and whether to display sold out events. You can also enter an email address for website users to contact.
Note: The program routes all transactions through a shopping cart, and you must configure payment settings for the shopping cart before you process transactions. The program uses a single shopping cart for all web forms. To create the shopping cart, go to Web and click Web payment settings under Configuration. For more information, see Create Shopping Cart.