New Features for Blackbaud CRM 4.0

Before you upgrade and begin to use Blackbaud CRM 4.0, take a moment to review the following information that highlights new features and changes to existing features. We also recommend you review information about CRM 4.0 Service Pack new features. It is important to share this information with CRM users in your organization.

Note: In addition to the PDF, we also provide Microsoft Word versions of each New Features Guide for Blackbaud CRM 2.91 and higher. You can download a *.zip file of these documents to easily copy and reorganize the content to best suit your needs. The conversion of these PDF files into Word does not always maintain consistent formatting, so there may be slight irregularities.