Online Data Review

With Online data review, you can review transactions that come through donation forms and link them to existing constituent records. You have the option to choose automatic matching, which is the default, or choose one of the two review options to manually link transactions to constituents.

To set security access for Online data review, see Online Data Review Security.

To navigate to Online data review, select Fundraising, Gift Management. Under Settings, select Online data review to choose how to match transactions:

  • Use automatic constituent matching— automatically match any unmatched transactions to constituents. If there's no 100% match, a new constituent is created. For more information, seeAutomatic Constituent Matching

    • Note: By default, transactions automatically match to constituents. To review transactions, you must select to review them manually.

  • Review transactions with unmatched constituents— Manually review transactions with unmatched constituents.

  • Review and match all transactions— Manually review all transactions.

Tip: You can select Online data review settings from Control panel, Settings, Gift management, Online data review. For more information, see Gift Management Settings.

Note: We recommend you complete the transaction review first before approving batches if a manual review setting is enabled.

  1. From Needs attention, select to review transactions with unmatched constituents.

  2. Review the list of possible matches:

  • Select a constituent from the list, and select Link to selected constituent. Choose how the data gets added to a constituent record and confirm constituent contact information.

  • If you don't find constituent data that matches the transaction, search the database to find a possible match.

  • If you don't find a constituent match, select Create new constituent.

  • If you find an organization gift, match the organization gift separately.

After you complete reviewing the transaction data, you can approve the batches.