What's New
These are the newest features in Online Giving.
April 2024
To provide your donors with more convenient ways to give, Optimized Donation Forms now support Apple Pay and Google Pay for recurring gifts. Previously, only one-time gifts were supported. For more information, see Digital Wallets.
Help Blackbaud improve the online payment experience by letting us display an optional survey to donors after they check out through your in Optimized and Standard Donation Forms. When enabled, Blackbaud periodically presents surveys and collects research on user interaction.
The survey is turned on by default. To turn it off, go to the Blackbaud Merchant Services Web Portal. From Control panel, Settings, edit an account configuration. Under Checkout survey, clear the option and save.
Now you can export data from the Total gifts over time chart on all forms or individual forms to use for your own reporting. Export the chart as either an image file, which you can then embed in an application of your choice, or as a csv file or Microsoft Excel (XLSX) file to report on data such as amount raised, average amounts, and total donations.
On individual forms, you can export the Total gifts over time chart, as well as the Recent donations or the the Referral visits summary list to see page views, number of donations, and percentages for each referral. If you have multiple forms, you can use the exported files to compare the success of the forms over a given time.
To export data, from Online Giving, select ... in the Total gifts over time chart, Recent Donations, or Referral visits summary list. For more information, see Performance for All Forms or Performance for Individual Forms.
March 2024
To give you and your donors additional flexibility, you can add donor comments to your Optimized Donation Forms. From Blackbaud apps, Online Giving in the solution menu, create or edit an Optimized Form. To add the option, under Donation, Additional options, select Comments. For more information, see Optimized Donation Forms.
February 2024
Now, you can enable direct debit for one-time gifts on Optimized Donation Forms. From Blackbaud apps, Online Giving, create or edit an Optimized Form. Under Payments and fees, select Enable direct debit. For more information, see Optimized Donation Forms.
January 2024
If your optimized forms are in test mode, the test donations are not provided with a receipt or displayed in giving statements. This is to avoid confusion if the test donations are deleted later and to prevent assigning receipt numbers to test donations.
For more information, see Optimized Donation Forms.
December 2023
The Total gifts over time chart is now available on individual donation forms, which lets you review the total gifts received through the form, as well as filter by both date range and gift type. This chart replaces the Recent performance chart but provides you with more information and control.
To navigate to the Total gifts over time chart for a donation form, from Blackbaud Apps, Online Giving, All donation forms, select the name of a donation form. For more information, see Performance for All Forms.
With the new Designation search website component donors can donate directly to the designation of their choice. The component displays a list of designations on your website next to a donate button. The donate button redirects donors to a Blackbaud hosted URL where they can complete their donation through a donation form you select.
You can use the styling options to match the designation names and donate buttons to your organization's branding.
To create a Designation search website component, from Blackbaud Apps, Online Giving, select Website components under Related Links. Next, select New component, Designation search. For more information, see Designation Search Designer.