In Messages, you can add, delete, and view email messages. To ensure consistency and save time, you can create an email message from an existing email template. You create email templates in Templates. We recommend only users with Administrator rights create and edit email templates.
You can also use an existing email message to create one. To do this, open and copy the existing email. You can change the copy as required, save it as a new email, and send the message.
Note: On the Messages screen, if Click here to edit this email message appears in the Action column, the program has not sent the email. Before you send an email, you can edit it in Messages. To make changes, click Click here to edit this email message.
With Blackbaud NetAdvocacy, you can download advocacy action data to your offline database. This data includes alerts, email information, and attributes. Blackbaud NetAdvocacy is used with Capwiz subscription service to include pages on your website where users can send email to influential individuals, such as Congressional, state, and local officials, to encourage their influence on a specific cause such as grant funding for a nonprofit. You can use Messages to include links in your alert email from the program’s advocacy functionality. In addition, when you send an advocacy alert email, the advocate’s actions automatically link to their offline record after the action is complete. For information about how to use Blackbaud NetAdvocacy and Capwiz to set up action alerts on your site, see your Capwiz Site Control page.
Tip: For best practice information about email, refer to Blackbaud Communication Services Best Practices for Email.
Show Me: Watch how to create an email message.