Blackbaud Enterprise Fundraising CRM™

The Most Powerful CRM for Enterprise Fundraising

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Proven to raise more and operate smarter.

$55.1M Increase

in funds raised on average*

93% of Billion-Dollar
Campaigns

partner with Blackbaud*

17,000 Hours
Saved

for fundraising operations staff*

Unify data, streamline operations, and drive measurable growth.

Built for higher education institutions, healthcare organizations, international NGOs, and large nonprofits, Blackbaud Enterprise Fundraising CRM powers data-driven fundraising and operations at enterprise scale.

Fundraising

Drive revenue growth with scalable fundraising built for complexity.

  • Manage complex giving programs, from major gifts to planned giving, all in one platform

  • Scale campaigns and operations as fundraising volume and complexity increase

  • Strengthen donor trust with coordinated stewardship and recognition across the donor lifecycle

Donors

Unify donor data to guide smarter engagement and long-term value.

  • Build a complete, trusted view of constituents across individuals, households, organizations, and groups

  • Reveal relationships and influence to guide smarter outreach and coordinated engagement

  • Align teams around a shared system of record that eliminates silos and duplicate data

  • Deliver more relevant engagement with advanced segmentation for targeted, multichannel outreach

Major Gifts

Identify and advance high-value prospects with smarter pipeline management and strategic insight.

  • Focus efforts on the prospects most likely to give using structured, purpose built major gift pipelines

  • Increase gift officer productivity and accountability through clear portfolio and activity prioritization

  • Forecast with confidence using visibility into pipeline health, engagement, capacity, and progress

Intelligence

Turn data into action with AI-driven insights and next-best recommendations.

  • Answer questions, uncover insights, and act faster with AI chat embedded across fundraising workflows

  • Optimize analysis workflows, surface next best actions, and prioritize what matters most with AI agents

  • Measure performance and ROI across programs with a trusted, intelligence-ready data foundation

  • Act with confidence as insights are embedded directly into workflows and decisions—not buried in reports

  • Advance decision-making maturity over time with a clear path to deeper AI-driven intelligence

Scaled Operations

Execute large-scale fundraising—securely and reliably.

  • Maintain continuity and reliability with resilient cloud operations and rapid recovery

  • Reduce risk and overhead spanning across departments, programs, and campuses

  • Scale performance predictably to support growth, peak moments, and innovation

  • Increase productivity and insight through deep integration with Microsoft tools and platforms

Extensibility

Adapt and extend your fundraising ecosystem with flexible integrations, APIs, and scalable architecture.

  • Extend workflows without brittle customizations using APIs, SDKs, SKY Add-ins, and marketplace tools

  • Connect fundraising with finance, ERP, marketing, data, and institutional systems

  • Enable ongoing innovation with self-service tools and developer-friendly extensibility at scale

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We’re no longer just chasing people we know and are conducting proper analyses to determine which donors have the capacity to give.”

Jeff Hill

Associate Vice Chancellor for Campaign Management and Marketing, UNC-Chapel Hill

Purpose-built with enterprise-scale fundraising operations in mind.

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Proven and Trusted Expertise

Powers leading organizations with the infrastructure, expertise, and tools to drive sustained fundraising growth.

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Predictable Outcomes and Delivery

Supports record-setting campaigns with transparent pricing and dependable delivery.

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Fundraising Intelligence and Impact

Turns data into action with AI that identifies opportunities, increases engagement, and grows fundraising outcomes.

Frequently Asked Questions

Yes. Blackbaud Enterprise Fundraising CRM™ supports integrations through open, industry-standard REST APIs and Microsoft integrations that can help teams automate workflows and connect data to analytics and reporting environments.

Blackbaud positions the platform for enterprise-scale organizations that need flexibility without costly, complex customizations. Features like Page Designer, direct data access to hosted cloud environments, and REST APIs enable teams to build and extend the platform to meet their specific needs.

Yes. We are designed to bring fundraising programs together in one solution and provide a single source of truth across constituents such as individuals, households, groups, and corporations. The platform also supports events, volunteers, memberships, and child sponsorships in the same system.

Yes. Our platform helps teams stay focused on high-value activities by combining data, analytics, and operational workflows in one system. It supports mobile and web access, automated donation receipts and acknowledgements, end-to-end credit card processing, and accounting functionality to streamline revenue management.

Yes. Our platform provides direct data access to hosted cloud environments, which helps technical teams accelerate development while retaining control of their data.

We integrate with business intelligence and data analytics solutions to make your fundraising data more actionable. With structured, extensible data and robust analytics capabilities, you can make more informed decisions and improve overall fundraising performance.

Blackbaud’s software includes built-in analytics and reporting. Nonprofits get real-time dashboards, customizable reports, and AI-driven insights to track donor behavior and fundraising performance. This makes it easy to measure results (like donor retention or campaign ROI) and identify opportunities to improve engagement and increase impact.

Schedule a demo

Take the next step toward your organization’s success with Blackbaud CRM. A Blackbaud expert will reach out to schedule a customized demo.

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