Contact Blackbaud
World Headquarters | |
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Charleston, South Carolina | 65 Fairchild Street Phone: 1.800.443.9441, toll-free |
Products and Services | |
Phone | 1.800.443.9441 |
Fax | 1.843.216.6111 |
Request information about Blackbaud's Solutions. | |
Request information about Blackbaud's Conference, bbcon® | |
Contact Customer Service about Billing | 1.800.468.8996 option 4, sub-option 2 |
Customer Support | |
Customer Support | Chat Now or Click here to view your existing cases on Case Central |
Phone | Customer Support: 1.800.468.8996, option 1 (Phone Directory) |
If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance. | |
If you are a parent using Blackbaud Tuition Management, please call 888-868-8828 for assistance (Phone Directory). | |
Check Status of Solutions | |
Hours of Operation | Our Support associates are available Monday through Friday 8:30 a.m. through 6:00 p.m. ET, excluding holidays |
Data Rights | |
Training | |
Request information for Blackbaud University training options | Email traininghelp@blackbaud.com or chat with us.
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Blackbaud Forms | |
Phone | 1.866.422.3676 |
Fax | 1.866.262.9590 |
Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards | |
Documentation | |
Submit feedback about user guides and help files | |
Purchase a printed manual | |
Website feedback | |
Submit feedback about our website | Take our website survey |
Review our privacy policy | |
Blackbaud - Europe | |
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Address | Blackbaud/EVERFI, Workspace |
Sales | solutions@blackbaud.co.uk |
Web | |
Customer Support | |
Customer Support | Chat Now or Click here to view your existing cases on Case Central |
Phone | +44 (0) 203 932 1600 (Press 1 for Support) View all Phone Tree options |
Check Status of Solutions | |
Hours of Operation | Support associates are available Monday through Friday from 9:00 a.m. to 5:30 p.m., excluding holidays |
Data Rights | |
Blackbaud - Asia Pacific | |
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Sales (email) | |
Web | |
Customer Support | |
Customer Support | Chat Now or Click here to view your existing cases on Case Central |
Website and Login Help | Questions about Blackbaud ID, Blackbaud.com log in, Support access or website issues? Chat Now |
Phone | +61 2 8918 1200, option 1 (Phone Tree) |
Check Status of Solutions | |
Hours of operation | Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT |
Data Rights | |
Peer-To-Peer Support | For specific peer-to-peer support, please contact nfp-au@justgiving.com |
Blackbaud - Canada | |
|---|---|
Phone and Fax | 1.800.443.9441, Sales |
1.843.216.6111, Fax | |
Sales | |
Customer Support | |
Customer Support | Chat Now or Click here to view your existing cases on Case Central |
Phone | Customer Support: 1.800.468.8996, option 1 (Phone Directory) |
Reeher: 651.313.6000, option 2 | |
If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance. | |
Check Status of Solutions | |
Hours of operation | Our Support associates are available Monday through Friday 8:30 a.m. through 6:00 p.m. ET, excluding holidays |
Data Rights | |