Contact Blackbaud

World Headquarters

Charleston, South Carolina

65 Fairchild Street
Charleston, SC 29492

Phone: 1.800.443.9441, toll-free
Phone: 001.843.216.6200, international
Fax: 1.843.216.6100

Products and Services

Phone

1.800.443.9441

Fax

1.843.216.6111

Request information about Blackbaud's Solutions.

Chat with us

Request information about Blackbaud's Conference, bbcon®

conference@blackbaud.com

Contact Customer Service about Billing

1.800.468.8996 option 4, sub-option 2
Billing FAQs 

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

 

If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance.

 

If you are a parent using Blackbaud Tuition Management, please call 888-868-8828 for assistance (Phone Directory).

Check Status of Solutions

Blackbaud Status Page

Hours of Operation

Our Support associates are available Monday through Friday 8:30 a.m. through 6:00 p.m. ET, excluding holidays

Data Rights

View here

Training

Request information for Blackbaud University training options

Email traininghelp@blackbaud.com or chat with us.

 

Blackbaud Forms

Phone

1.866.422.3676

Fax

1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards

forms@blackbaud.com

Documentation

Submit feedback about user guides and help files

documentationcomments@blackbaud.com

Purchase a printed manual

manualrequest@blackbaud.com

Website feedback

Submit feedback about our website

Take our website survey 

Review our privacy policy

Blackbaud - Europe

Address

Blackbaud/EVERFI, Workspace
Studio 1.19, Canterbury Court,
1-3 Brixton Rd,
Vassal, London SW9 6DE

Sales

solutions@blackbaud.co.uk
020 3932 1600   (Press 2 for Sales)

Web

https://www.blackbaud.co.uk/

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone

+44 (0) 203 932 1600  (Press 1 for Support)

 View all Phone Tree options

Check Status of Solutions

Blackbaud Status Page

Hours of Operation

Support associates are available Monday through Friday from 9:00 a.m. to 5:30 p.m., excluding holidays

Data Rights

View Here

Blackbaud - Asia Pacific

Sales (email)

sales@blackbaud.com.au

Web

http://www.blackbaud.com.au/

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Website and Login Help

Questions about Blackbaud ID, Blackbaud.com log in, Support access or website issues? Chat Now

Phone

+61 2 8918 1200, option 1 (Phone Tree)

Check Status of Solutions

Blackbaud Status Page

Hours of operation

Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays

Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT

Data Rights

View Here

 

Peer-To-Peer Support

For specific peer-to-peer support, please contact nfp-au@justgiving.com

Blackbaud - Canada

Phone and Fax

1.800.443.9441, Sales

1.843.216.6111, Fax

Sales

Chat Now

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

Reeher: 651.313.6000, option 2

If you are an individual using JustGiving to raise funds, please go to help.justgiving.com/hc/en-us for consumer assistance.

Check Status of Solutions

Blackbaud Status Page

Hours of operation

Our Support associates are available Monday through Friday 8:30 a.m. through 6:00 p.m. ET, excluding holidays

Data Rights

View here