Nonprofit accounting software and fundraising software by Blackbaud — leader in non-profit software solutions including fundraising software, school administration, website management, and fund accounting software. Contact us about our complete solutions for fundraising and nonprofit management.
Welcome | Please Log In | Help | Contact Us 
 
Customer Support
Make the world a better place.


Contact Us






Contact Blackbaud

Use the information below to contact us at our Charleston headquarters or contact our international offices.

To share feedback about any aspect of your relationship with Blackbaud, email feedback@blackbaud.com. Your satisfaction is important to us.

Use these links for contact information for your area of interest:
Charleston Headquarters Blackbaud Forms
Products and Services Documentation
Customer Support Website
Training Cambridge Regional Office
Media eTapestry
San Diego Regional Office





Headquarters — Charleston, SC, USA
Phone (toll-free) 1.800.443.9441
Phone (international) 001.843.216.6200
Fax 1.843.216.6100
Address 2000 Daniel Island Drive
Charleston, SC, 29492-7541





Products and Services
Phone 1.800.443.9441
Fax 1.843.216.6111
Request information about Blackbaud's products and services. solutions@blackbaud.com
Request information about Blackbaud's International Conference on Philanthropy conference@blackbaud.com





Customer Support
Online Visit Case Central
Phone (USA) 1.800.468.8996 option 1
Phone (Canada) 1.877.255.2221 option 1
Phone (international) 001.843.216.3372
Phone (local) 1.843.216.6200
Fax 1.843.216.6100
Hours of operation Support analysts are available from 8:30 a.m. to 8 p.m. ET, Monday through Thursday, and 9 a.m. to 8 p.m. ET on Friday, excluding holidays.
For more information, including our phone menu, review the Customer Support Guide (PDF).





Media
Phone 1.800.443.9441 x3307
Fax 1.843.216.6100
Request press information from Melanie Mathos. melanie.mathos@blackbaud.com





Training
Phone 1.800.468.8996 option 3
Fax 1.843.216.6100
Request Blackbaud University, regional, and
on-site training information.
bbu@blackbaud.com





Blackbaud Forms
Phone 1.866.422.3676
Fax 1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards.

forms@blackbaud.com





Documentation
Submit feedback about user guides and help files documentationcomments@blackbaud.com
Purchase a printed manual manualrequest@blackbaud.com





Cambridge Regional Office — Cambridge, MA, USA
Toll Free 1.888.876.2275
Main Phone 1.617.583.8400
Fax 1.617.354.0895
Address 1030 Massachusetts Ave.
Cambridge, MA 02138
Request information about Target Analytics products and services. solutions@blackbaud.com





San Diego Regional Office, San Diego, CA, USA
Toll Free 866-546-8372
Fax 858-795-3010
Address 9605 Scranton Road, Suite 200
San Diego, CA 92121
Request information about our San Diego office. solutions@blackbaud.com






eTapestry — Greenfield, IN, USA
Toll Free 1.888.739-3827
Address 6107 West Airport Blvd
Suite 120
Greenfield, IN  46140
Request information about eTapestry products and services. leads@eTapestry.com





Website feedback
Submit feedback about our website webmaster@blackbaud.com
Review our privacy policy.











1.800.443.9441
solutions@blackbaud.com
Request More Information

Related Information
User Community


© 2010 Blackbaud, Inc. All Rights Reserved