Nonprofit accounting software and fundraising software by Blackbaud — leader in non-profit software solutions including fundraising software, school administration, website management, and fund accounting software. Contact us about our complete solutions for fundraising and nonprofit management.
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Contact Blackbaud

Use the information below to contact us at our Charleston headquarters or contact our international offices.

To share feedback about any aspect of your relationship with Blackbaud, email feedback@blackbaud.com. Your satisfaction is important to us.

Use these links for contact information for your area of interest:
Charleston Headquarters Blackbaud Forms
Products and ServicesDocumentation
Customer SupportWebsite
Training Cambridge Regional Office
Internet Solutions DivisioneTapestry
Media





Headquarters — Charleston, SC, USA
Phone (toll-free)1.800.443.9441
Phone (international)001.843.216.6200
Fax1.843.216.6100
Address2000 Daniel Island Drive
Charleston, SC, 29492-7541





Products and Services
Phone1.800.443.9441
Fax1.843.216.6111
Request information about Blackbaud's products and services.solutions@blackbaud.com
Request information about Blackbaud's International Conference on Philanthropyconference@blackbaud.com





Customer Support
OnlineVisit Case Central
Phone (USA)1.800.468.8996 option 1
Phone (Canada)1.877.255.2221 option 1
Phone (international)001.843.216.3372
Phone (local)1.843.216.6200
Fax1.843.216.6100
Hours of operationSupport analysts are available from 8:30 a.m. to 8 p.m. ET, Monday through Thursday, and 9 a.m. to 8 p.m. ET on Friday, excluding holidays.
For more information, including our phone menu, review the Customer Support Guide (PDF).





Media
Phone 1.800.443.9441 x3307
Fax 1.843.216.6100
Request press information from Melanie Mathos.melanie.mathos@blackbaud.com





Training
Phone 1.800.468.8996 option 3
Fax 1.843.216.6100
Request Blackbaud University, regional, and
on-site training information.
bbu@blackbaud.com





Blackbaud Forms
Phone1.866.422.3676
Fax1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards.

forms@blackbaud.com





Documentation
Submit feedback about user guides and help filesdocumentationcomments@blackbaud.com
Purchase a printed manualmanualrequest@blackbaud.com





Cambridge Regional Office — Cambridge, MA, USA
Toll Free1.888.876.2275
Main Phone1.617.583.8400
Fax1.617.354.0895
Address1030 Massachusetts Ave.
Cambridge, MA 02138
Request information about Target Analytics products and services.solutions@blackbaud.com





Blackbaud, Internet Solutions Division — San Diego, CA, USA
Main Phone1.858.795.3000
Address9605 Scranton Road
Suite 600
San Diego, CA  92121
Request information about internet products and services.info@kintera.com





eTapestry — Greenfield, IN, USA
Toll Free1.888.739-3827
Address6107 West Airport Blvd
Suite 120
Greenfield, IN  46140
Request information about eTapestry products and services.leads@eTapestry.com





Website feedback
Submit feedback about our websitewebmaster@blackbaud.com
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solutions@blackbaud.com
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