Umpqua Bank

Umpqua Bank meets community needs during COVID-19 through employee giving and volunteering.

Oregon-based Umpqua Bank not only shifted its own operations and services during COVID-19 but quickly adapted its social responsibility efforts to drive the most impact. With Blackbaud’s YourCause® solution, Umpqua Bank expanded donation matching, focused on charities with urgent needs, and offered ways for employees to get involved virtually.   

When COVID-19 began impacting customers in its five-state region, Oregon-based Umpqua Bank took swift action to help.

The bank approached its response methodically, first identifying the mosturgent needs, then setting up ways for employees to get involved, and rollingout that assistance in a thoughtful way—all while providing resources to customers seeking relief programs, mortgage assistance, and other financial support and transitioning its own teams to remote work.