Blackbaud Merchant and Payment Services

 

Requirements for Account Verification

In accordance with payment service regulations and the Office of Foreign Assets Control (OFAC) and to protect your organization, Blackbaud Merchant Services validates new or updated bank accounts. When you add or edit a bank account, Blackbaud Merchant Services automatically holds disbursements to the account pending its verification. Blackbaud will email a confirmation when the account validation is complete.

Blackbaud Merchant Services supports disbursements in U.S. dollars (USD), Canadian dollars (CAD), British pounds (GBP), and Euros (EUR). Your nonprofit must have a legal entity/corporation set up in the United States, Canada, United Kingdom, or Ireland and it must also have a local bank account in that country. For example, to disburse funds in USD, the bank account must be domiciled within the 50 United States or Puerto Rico. To disburse funds in CAD, the bank account must be domiciled in Canada and to disburse funds in GBP or EUR, the bank account must be domiciled in the UK or Ireland.

To verify your account, please provide the required information by email at BBMSAccountValidation@blackbaud.com or fax at +1 (843) 216-6119, ATTN: BBMSAccountValidation@blackbaud.com.

Current Blackbaud Merchant Services Accounts:

If your organization currently uses Blackbaud Merchant Services and you simply added or changed a bank account on your existing Blackbaud Merchant Services account, please provide one of the following: a voided check (preprinted with the organization’s legal name and address), a bank statement from the account, including all pages, or a letter from your bank on its official letterhead, signed to verify your ownership of the account and its routing number, account number, and account holder name.

If you added a bank account for a new currency, please follow the instructions below.

New Blackbaud Merchant Services Accounts or Currencies:

When your organization first sets up an account with Blackbaud Merchant Services or creates a bank account for a new currency, please provide the following:

For organizations based in the United States:

The full name, home address, date of birth and full Social Security number for a principal employee of your nonprofit organization, who has signatory authority for the organization (typically a Chief Executive Officer, Chief Financial Officer, or an Executive Director). You will be asked to provide this information when signing up.

For accounts that process United States dollars (USD) (one of the following):

  • a voided check (preprinted with the organization’s legal name and address)
  • a bank statement from the account, including all pages
  • or a bank letter from your bank on its official letterhead, signed to verify your ownership of the account and its routing number, account number, and account holder name.

For accounts that process Canadian dollars (CAD) (one of the following):

  • a voided check (preprinted with the organization’s legal name and address)
  • a bank statement from the account, including all pages
  • or a bank letter from your bank on its official letterhead, signed to verify your ownership of the account and its routing number, account number, and account holder name.
  • The full names of all members of the Board of Directors at your organization.*

*Accounts that process payments in Canadian dollars will be unable to process transactions or receive disbursements from that account until the names of the Board of Directors have been provided.

For accounts that process euros (EUR) or pounds sterling (GBP) (one of the following):

  • a voided check (preprinted with the organization’s legal name and address)
  • a bank statement from the account, including all pages
  • or a bank letter from your bank on its official letterhead, signed to verify your ownership of the account and its routing number, account number, and account holder name.
  • The full names of all members of the Board of Directors at your organization.*
  • The name, title, and address of a principal executive — preferably the Chief Executive Officer (CEO) or Chief Financial Officer (CFO) — at your organization, and a photocopy of their government-issued identification such as a driver's license or passport.

If we do not receive the required information or are unable to validate your bank account, your BBMS account will be declined and you will be unable to process transactions or receive disbursements from that account.