Blackbaud Merchant and Payment Services

 

Requirements for Account Verification

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In accordance with payment service regulations and to protect your organization, Blackbaud Merchant Services validates new or updated bank accounts. When you add or edit a bank account, Blackbaud Merchant Services automatically holds disbursements to the account pending its verification. Blackbaud will email a confirmation when the account validation is complete.

Blackbaud Merchant Services supports disbursements in U.S. dollars (USD), Canadian dollars (CAD), British pounds (GBP), and Euros (EUR). Your nonprofit must have a legal entity/corporation and local bank account in the country of origin. For example, to disburse funds in USD, the bank account must be domiciled within the 50 United States or Puerto Rico. To disburse funds in CAD, the bank account must be domiciled in Canada; to disburse funds in GBP, the bank account must be domiciled in the UK; and to disburse funds in EUR, the bank account must be domiciled in the European country of origin.

To verify your account, please upload the required information to https://mft-us.blackbaud.com/Desktop/Dropbox/Create/?toemail=BBMSAccountValidation@blackbaud.com.

Current Blackbaud Merchant Services Accounts:

If your organization currently uses Blackbaud Merchant Services and you simply added or changed a bank account on your existing Blackbaud Merchant Services account, please provide one of the following: a bank statement from the account, including all pages; a letter from your bank on its official letterhead, signed by a bank officer, including the routing number, account number, and account holder name; or a voided check (only if you provided a routing number and account number), pre-printed with the organization’s legal name and address.

If you added a bank account for a new currency, please follow the instructions below.

New Blackbaud Merchant Services Accounts or Currencies:

When your organization first sets up an account with Blackbaud Merchant Services, please provide the following:

For organizations based in the United States:*

The full name, home address, date of birth and full Social Security number for a principal employee of your nonprofit organization, who has signatory authority for the organization (typically a Chief Executive Officer, Chief Financial Officer, or an Executive Director). You will be asked to provide this information when signing up.

For organisations based in Ireland or the United Kingdom:*

The full name, home address, and date of birth for a principal executive of your organisation, who has signatory authority for the organisation. You will be asked for this information when signing up.

*Please note, in the event we are unable to verify the individual provided, we may request a color-copy government-issued photo ID for the individual to confirm his or her identity.

For accounts that process United States dollars (USD) (one of the following):

  • a voided check (preprinted with the organization’s legal name and address)
  • a bank statement from the account, including all pages
  • or a bank letter from your bank on its official letterhead, signed by a bank officer, including the routing number, account number, and account holder name.

For accounts that process Canadian dollars (CAD) (one of the following):

  • a void cheque (preprinted with the organization’s legal name and address)
  • a bank statement from the account, including all pages
  • or a bank letter from your bank on its official letterhead, signed by a bank officer, including the routing number, account number, and account holder name.
  • The full names of all members of the Board of Directors at your organization.

For accounts that process pounds sterling (GBP) (one of the following):

  • a void cheque (preprinted with the organisation’s legal name and address)
  • a bank statement from the account, including all pages
  • a bank letter from your bank on its official letterhead, signed by a bank officer, including the sort code, account number, and account holder name.

For accounts that process euros (EUR) (one of the following):

  • a bank statement from the account, including all pages
  • a bank letter from your bank on its official letterhead, signed by a bank officer, including the sort code, account number, and account holder name.

If we do not receive the required information or are unable to validate your bank account, your BBMS account will be declined and you will be unable to process transactions or receive disbursements from that account.