Blackbaud Merchant and Payment Services

 

Blackbaud Tier 1 Processing Fees

Setup: $0, Monthly: $0

Pricing by Currency
USD - United States Dollars
CAD - Canadian Dollars
GBP - Pound Sterling
  • Visa, MasterCard, Discover: 2.75% + £0.19 per transaction (GBP)*
  • American Express: 3.50% + £0.19 per transaction (GBP)*
  • Maestro: 2.75% + £0.19 per transaction (GBP)*
EUR – Euro
  • Visa, MasterCard, Discover: 2.75% + €0.19 per transaction (EUR)*
  • American Express: 3.50% + €0.19 per transaction (EUR)*
  • Maestro: 2.75% + €0.19 per transaction (EUR)*
AUD - Australian Dollars
NZD - New Zealand Dollars
Products Supported

Blackbaud Merchant Services (BBMS) is available for customers using Blackbaud Raiser’s Edge NXT, Raiser’s Edge, Blackbaud NetCommunity (Spark, Grow or Pro), Blackbaud Altru, Blackbaud CRM, Blackbaud Luminate CRM, Blackbaud Luminate Online, Blackbaud TeamRaiser, Blackbaud eTapestry, Blackbaud Enrollment Management System, Blackbaud School Website System, Blackbaud Online Express, Online Express Bill Pay, and Blackbaud Peer-to-Peer Fundraising powered by JustGiving. ACH/Direct Debit is currently available in Raiser's Edge, Blackbaud Raiser’s Edge NXT, Blackbaud eTapestry, Blackbaud Enrollment Management System, Blackbaud School Website System, Blackbaud Online Express and Online Express Bill Pay. Please note that availability of Blackbaud Merchant Services may vary by country for the products listed as does support for ACH/Direct Debit processing.

* Standard per-transaction chargeback fees apply ($15.00 USD, $15.00 CAD, £10 GBP, €15 EUR, $20 AUD, and $20 NZD)

Fraud Management

Blackbaud automatically enables an additional layer of fraud management protection for your account to help mitigate online credit card fraud. This protection—which is in addition to our standard fraud settings and ongoing account monitoring—is available at no extra charge as of February 19, 2020.

Credit Card Updater Service (optional)

Credit Card Updater is included with Blackbaud Merchant Services for U.S. accounts (created on or after March 20, 2019), Canadian accounts (created on or after March 4, 2020), and Australian accounts. In addition, it is also included for U.S. and Canadian accounts that switch to the bundled package from within the Blackbaud Merchant Services Web Portal. For U.S. and Canadian accounts created before the dates above, there is a nominal cost of $0.30 per update (or $30 monthly minimum). However, there is no charge if no cards are updated. To unsubscribe, contact your Blackbaud Account or Customer Success Manager. If you do not know who your Account or Customer Success Manager is, please chat with Support. You will need to provide a minimum of thirty (30) days’ notice.

  • USD: To receive Credit Card Updater, you must have created a new account on or after March 20, 2019 or upgrade to the bundled package.
  • CAD: To receive Credit Card Updater, you must have created a new account on or after March 4, 2020 or switch to the bundled package (CAD)
  • GBP: £0.30 per updated card (GBP) or minimum of £30 per month.
  • AUD: $0.30 per updated card (AUD) for first 90 days.
  • NZD: $0.30 per updated card (NZD) for first 90 days.

If there is a month in which no updates occur, there is no minimum billed.