Blackbaud Integrated Payments Processing Fees
Setup: $0, Monthly: $0
Fee cover options
We remain committed to helping you raise more money to maximize your mission. Through our two fee-cover models, donor cover and Complete Cover™, we provide you and your supporters with payment and processing cost coverage options. Both are optional and available with some Blackbaud donation and registration forms. For more information please visit Overview: Complete Cover and Donor Cover.
Donor cover
When enabled by your organization and a supporter elects to cover the processing cost, the flat rate listed below will apply for credit card transactions:
- USD:
- Credit card: 3.5% + $0.30
- ACH/Direct Debit: 1% + $0.30 (max. $5) per transaction
- CAD:
- Credit card: 3.5% + $0.30
- ACSS/Direct Debit: 1% + $0.30 (max. $5) per transaction
- AUD:
- Credit card: 2.1% + $0.26
- BECS/Direct Debit: 85c + GST per transaction
- GBP:
- Credit card: 3.5% + £0.20
- BACS/Direct Debit: 1% + £0.20 (max. £4) per transaction
- NZD:
- Credit card: 2.0% + $0.26
- Euro:
- Credit card: 3.55% + €0.20
Complete Cover™
When enabled by your organization, Blackbaud pays 100% of the fees for eligible online transactions under 3,000 in your home currency, even if the donor doesn’t choose to cover the fees.
For more information on the capabilities for Blackbaud Integrated Payments, applicable products and services, or to request a demo, please see Blackbaud Integrated Payments on Blackbaud.com.
Pricing by Currency
U.S. Dollars (USD)
- Visa, Mastercard, Discover, Diners Club, JCB: 2.99% + $0.30 per transaction (USD)*
- American Express: 3.5% + $0.30 per transaction (USD)
- PayPal: 2.9% + $0.30 per transaction
- ACH/Direct Debit: 1% + $0.30 (max. $5) per transaction (USD) and $5.00 per returned transaction (USD)
Tap to Pay for iPhone
Customers processing in U.S. dollars and using the most recent version of Blackbaud MobilePay Terminal can now use Tap to Pay on iPhone and Android for a quick, secure, and convenient way to take payments or donations. Blackbaud charges an additional $0.15 per Tap to Pay for iPhone or Android transactions. Rates for transactions are as follows:
- Visa, Mastercard, Discover, Diners Club, JCB: 2.99% + $0.45 per Tap to Pay
- American Express: 3.5% + $0.45 per Tap to Pay
Canadian Dollars (CAD)
- Visa and Mastercard: 2.79% + $0.30 per transaction (CAD)
- American Express: 3.5% + $0.30 per transaction (CAD)
- PayPal: 2.9% + $0.30 per transaction (CAD)
- ACSS/Direct Debit: 1% + $0.30 (max. $5) per transaction (CAD) and $5.00 per returned transaction (CAD)
GBP – Pound Sterling
- Visa, Mastercard, Discover, Maestro: 2.79% + £0.20 per transaction (GBP)*
- American Express: 3.50% + £0.20 per transaction (GBP)*
- PayPal: 2.9% + £0.20 per transaction (GBP)
- BACS / Direct Debit: 1% + £0.20 (max. £4) per transaction and £5 per returned transaction
EUR – Euro
- Visa, Mastercard, Discover, Maestro: 2.79% + €0.20 per transaction (EUR)*
- American Express: 3.50% + €0.20 per transaction (EUR)*
- PayPal: 2.9% + €0.20 per transaction (EUR)
AUD – Australian Dollars
- Visa/Mastercard Rate: 1% + $0.26 per transaction + GST (AUD)
- American Express Rate: 2% + $0.26 per transaction + GST (AUD)
- PayPal: 1.1% + $0.29 per transaction + GST (AUD)
- Direct Debit: $0.85 per transaction + GST (AUD) and $5.00 + GSD (AUD) Direct Debit Decline Transactions only
- Please contact Blackbaud Sales for volume discounts
NZD – New Zealand Dollars
- Visa/Mastercard Rate: 1.5% + $0.26 per transaction (NZD)
- American Express Rate: 2.5% + $0.26 per transaction (NZD)
- Please contact Blackbaud Sales for volume discounts
Online Forms Platform Fee
A fee in your local currency will be applied to the following transactions and Blackbaud solutions:
| Blackbaud Solution | Transactions assessed the platform fee | Transactions NOT assessed the platform fee | Fee % |
|---|---|---|---|
| eTapesty |
|
|
1.5% |
| Raiser’s Edge NXT® (Standard or Optimized forms in Online Giving) |
|
|
1.5% |
| Blackbaud NetCommunity |
|
|
2% |
| Online Express |
|
|
2% |
*Standard per-transaction chargeback fees apply ($15.00 USD, $15.00 CAD, £10 GBP, €15 EUR, $20 AUD, and $20 NZD)