Blackbaud Merchant and Payment Services

 

Blackbaud Tier 1 Processing Fees

Setup: $0, Monthly: $0

Pricing by Currency
USD - United States Dollars
  • Processing Fees: One, blended rate for all supported card types
  • Credit Card/Bank Card Processing (Visa, MasterCard, Discover, American Express, JCB)
  • 2.598% + $0.26 per transaction (USD)*
  • ACH/Direct Debit: $0.75 per transaction (USD) and $5.00 per returned transaction (USD)
CAD - Canadian Dollars
  • Processing Fees: One, blended rate for all supported card types
  • Credit Card/Bank Card Processing (Visa, MasterCard, Discover, American Express)
  • 2.598% + $0.26 per transaction (CAD)*
GBP - Pound Sterling
  • Visa, MasterCard, Discover: 2.75% + £0.19 per transaction (GBP)*
  • American Express: 3.50% + £0.19 per transaction (GBP)*
  • Maestro: 2.75% + £0.19 per transaction (GBP)*
EUR – Euro
  • Visa, MasterCard, Discover: 2.75% + €0.19 per transaction (EUR)*
  • American Express: 3.50% + €0.19 per transaction (EUR)*
  • Maestro: 2.75% + €0.19 per transaction (EUR)*
Products Supported

Blackbaud Merchant Services (BBMS) is currently available for Raiser's Edge, Blackbaud Raiser’s Edge NXT, Blackbaud NetCommunity (Spark, Grow or Pro), Blackbaud CRM, Blackbaud Luminate CRM, Blackbaud Luminate Online, Blackbaud TeamRaiser, Blackbaud eTapestry, onBoard, onMessage, Blackbaud Altru, Blackbaud Online Express and Online Express Bill Pay customers. ACH/Direct Debit is currently available in Raiser's Edge, Blackbaud Raiser's' Edge NXT, Blackbaud eTapestry, onBoard, onMessage, Blackbaud Online Express and Online Express Bill Pay.

* Standard per-transaction chargeback fees apply ($15.00 USD, $15.00 CAD, £10 GBP and €15 EUR)

Fraud Management Service (optional)

Clients can enable/configure additional fraud detection from within the BBMS Web Portal.

  • $0.05 per transaction (USD)
  • $0.05 per transaction (CAD)
  • £.04 per transaction (GBP)
  • €.05 per transaction (EUR)
Credit Card Updater Service (optional)

Clients must sign an Order Form to subscribe to the Credit Card Updater service in Blackbaud Merchant Services. Clients must subscribe to Credit Card Updater by the 12th of the month for their cards to be included in updates the following month. Credit Card Updater is provided as a monthly subscription. You must provide thirty (30) days’ notice to unsubscribe to Credit Card Updater. To unsubscribe, email creditcardupdaterunsubscribe@blackbaud.com. Please include the following: contact name, title, phone number, organization name, and Blackbaud site ID. A Payment Services specialist will contact you to confirm your cancellation of the service.

  • USD: $0.30 per updated card (USD) or a minimum of $30.00 per month.
  • CAD: $0.30 per updated card (CAD) or a minimum of $30.00 per month.

If there is a month in which no updates occur, there is no minimum billed.