Blackbaud Merchant and Payment Services
Pricing by Currency
USD - United States Dollars
- Click here for USD pricing
CAD - Canadian Dollars
- Processing Fees: One, blended rate for all supported card types
- Credit Card/Bank Card Processing (Visa, MasterCard, Discover, American Express)
- 2.598% + $0.26 per transaction (CAD)*
GBP - Pound Sterling
- Visa, MasterCard, Discover: 2.75% + £0.19 per transaction (GBP)*
- American Express: 3.50% + £0.19 per transaction (GBP)*
- Maestro: 2.75% + £0.19 per transaction (GBP)*
EUR – Euro
- Visa, MasterCard, Discover: 2.75% + €0.19 per transaction (EUR)*
- American Express: 3.50% + €0.19 per transaction (EUR)*
- Maestro: 2.75% + €0.19 per transaction (EUR)*
Blackbaud Merchant Services (BBMS) is currently available for Raiser's Edge, Blackbaud Raiser’s Edge NXT, Blackbaud NetCommunity (Spark, Grow or Pro), Blackbaud CRM, Blackbaud Luminate CRM, Blackbaud Luminate Online, Blackbaud TeamRaiser, Blackbaud eTapestry, onBoard, onMessage, Blackbaud Altru, Blackbaud Online Express and Online Express Bill Pay customers. ACH/Direct Debit is currently available in Raiser's Edge, Blackbaud Raiser's' Edge NXT, Blackbaud eTapestry, onBoard, onMessage, Blackbaud Online Express and Online Express Bill Pay.
* Standard per-transaction chargeback fees apply ($15.00 USD, $15.00 CAD, £10 GBP and €15 EUR)
Fraud Management Service (optional)
Clients can enable/configure additional fraud detection from within the BBMS Web Portal.
- $0.05 per transaction or no charge with the bundled package (USD)
- $0.05 per transaction (CAD)
- £.04 per transaction (GBP)
- €.05 per transaction (EUR)
Credit Card Updater Service (optional)
Credit Card Updater is included with Blackbaud Merchant Services for U.S. accounts created on or after March 20, 2019 or for U.S. customers that upgrade to the bundled package from within the Blackbaud Merchant Services Web Portal. For U.S. accounts created before that date and for Canadian accounts, there is a nominal cost of $0.30 per update (or $30 monthly minimum). You must subscribe by the 12th of the month for your cards to be included in updates the following month (as Credit Card Updater is a monthly service). To unsubscribe, email firstname.lastname@example.org. You will need to provide a minimum of thirty (30) days’ notice. In your email, please include the: contact name, title, phone number, organization name, and Blackbaud Site ID. We will confirm your cancellation.
- USD: $0.30 per updated card (USD) or a minimum of $30 per month for accounts created before March 20, 2019.
- CAD: $0.30 per updated card (CAD) or a minimum of $30 per month.
If there is a month in which no updates occur, there is no minimum billed.