Payment Instructions


Our preferred methods of payment are as follows:

  1. ACH or Electronic Check transfer of funds
  2. Wire Transfer
  3. Check sent to Lockbox

Currently, we do not accept online payments but our Customer Finance Representatives are standing by to coordinate your electronic payment. Please call Customer Finance by phone at 800-468-8996 (option 4, sub option 2) or by email at BlackbaudAccounts.Receivable@blackbaud.com and we will be glad to help!

Checks can be mailed to:

U.S. Remittance/ Lockbox Address:

Blackbaud, Inc.
P. O. Box 930256
Atlanta, GA 31193-0256

Canadian Mailed Payments:

Blackbaud Canada
C/O T9990
P.O. Box 9990 STN A
Toronto, Ontario M5W-2J2

We can also accept Overnight FedEx checks to the following:

US- FedEx Address:

Blackbaud, Inc.
Lockbox 930256
3585 Atlanta Avenue
Hapeville, GA 30354

CAD- Fed Ex Address:

Blackbaud. Inc
TD Wholesale Lockbox
4 Prince Andrew Place, Dock 4
Toronto, Ontario M3C 2H4
Attn: T9990 Blackbaud


To authorize Blackbaud to initiate an ACH payment for an open invoice, fill out the ACH Authorization Form (PDF) and email it to BlackbaudAccounts.Receivable@blackbaud.com attn: Customer Finance.

If your organization would rather initiate an EFT (Electronic Funds Transfer), please contact Customer Finance at 800-468-8996 (option 4, sub option 2) to obtain Blackbaud's banking information.