Payment Instructions

Our preferred methods of payment are as follows:

  1. ACH or Electronic Check transfer of funds
  2. Wire Transfer
  3. Check sent to Lockbox

Currently, we do not accept online payments but our Customer Finance Representatives are standing by to coordinate your electronic payment. Please call Customer Finance by phone at 800-468-8996 (option 4, sub option 2) or by email at BlackbaudAccounts.Receivable@blackbaud.com and we will be glad to help!

Checks can be mailed to:

U.S. Remittance/Lockbox Address:

BLACKBAUD INC.
PO Box 844827
Boston, MA 02284-4827

Canadian Mailed Payments:

Lockbox mailing address:
Blackbaud Inc
C/O Lockbox #920080
PO BOX 4090 STN A
Toronto, ON M5W 0E9

We can also accept Overnight FedEx checks to the following:

US- FedEx Address:

PNC Bank c/o Blackbaud Inc
Lockbox number 844827
20 Commerce Way Ste 800
Woburn MA 01801-1057

CAD- Fed Ex Address:

Bank of America Lockbox Services
Lockbox Blackbaud Inc (Lockbox # 920080)
181 Bay Street 5th Floor
Toronto, ON M5J 2V8


To authorize Blackbaud to initiate an ACH payment for an open invoice, fill out the  ACH Authorization Form (PDF) and email it to BlackbaudAccounts.Receivable@blackbaud.com attn: Customer Finance.

If your organization would rather initiate an EFT (Electronic Funds Transfer), please contact Customer Finance at 800-468-8996 (option 4, sub option 2) to obtain Blackbaud's banking information.