Contact Blackbaud

Regional Offices

Charleston, South Carolina

World Headquarters
65 Fairchild Street
Charleston, SC 29492

Customer Operations Center
2000 Daniel Island Drive
Charleston, SC 29492-7541

Phone: 1.800.443.9441, toll-free
Phone: 001.843.216.6200, international
Fax: 1.843.216.6100

Austin, Texas

11501 Domain Drive, Suite 200
Austin, TX 78758

Phone: 1.800.443.9441
Email: austininfo@blackbaud.com

Bedford, New Hampshire

6 Bedford Farms Drive
Bedford, NH 03110

New York, New York

500 7th Avenue
New York, NY 10018

Plano, Texas

6111 West Plano Parkway, Suite 1000YC
Plano, TX 75093‚Äč

St. Paul, Minnesota

370 Wabasha St N, Suite 1200
St. Paul, MN 55102

Products and Services

Phone

1.800.443.9441

Fax

1.843.216.6111

Request information about Blackbaud's Solutions.

solutions@blackbaud.com

Request information about Blackbaud's Conference, bbcon®

conference@blackbaud.com

Contact Customer Service about billing

1.800.468.8996 option 4, sub-option 2
BlackbaudAccounts.Receivable@blackbaud.com

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

Reeher Customer Support: 651.313.6000, option 2, 8AM - 5PM CST

If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance.

Check Status of Solutions

Blackbaud Status Page

Hours of Operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays

Data Rights

View here

Training

Phone

1.800.468.8996 option 3

Request Blackbaud University, regional, and on-site training information

traininghelp@blackbaud.com

Blackbaud Forms

Phone

1.866.422.3676

Fax

1.866.262.9590

Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards

forms@blackbaud.com

Documentation

Submit feedback about user guides and help files

documentationcomments@blackbaud.com

Purchase a printed manual

manualrequest@blackbaud.com

Website feedback

Submit feedback about our website

Take our website survey 

Review our privacy policy

Blackbaud - Europe

Address

WeWork, 10 York Road
London
SE1 7ND
United Kingdom

 

Sales

solutions@blackbaud.co.uk
020 3932 1600   (Press 2 for Sales)

Administration

admin@blackbaud.co.uk

Web

http://www.blackbaud.co.uk/

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone

+44 (0) 203 932 1600  (Press 1 for Support)

 View all Phone Tree options

Check Status of Solutions

Blackbaud Status Page

Hours of Operation

Support associates are available Monday through Friday from 9:00 a.m. to 5:30 p.m., excluding holidays

Data Rights

View Here

Blackbaud - Asia Pacific

Address

Level 2, 65 Berry Street
North Sydney, NSW, 2060
AUSTRALIA

Phone and Fax

+61 2 8918 1200, International
1800 688 910, Freecall Australia
0800 444 712, Freecall New Zealand
800 616 2205, Freecall Singapore
+852 8191 1160, Local Hong Kong
+61 2 8918 1299, Fax

Sales (email)

sales@blackbaud.com.au

Web

http://www.blackbaud.com.au/

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone

+61 2 8918 1200, option 1 (Phone Tree)

Check Status of Solutions

Blackbaud Status Page

Hours of operation

Support associates are available Monday through Friday from 7:00 a.m. to 5:30 p.m. AEDT, excluding holidays

Note: Blackbaud CRM business hours are 8:30 a.m. to 5:30 p.m. AEDT

Data Rights

View Here

Peer-To-Peer

Phone

For specific peer-to-peer support, please contact nonprofits@everydayhero.com.au or call 1300 798 768

Blackbaud - Canada

Address

Scotia Plaza, 40 King Street West, 41st Floor
Toronto, ON M5H 3Y2

Phone and Fax

1.800.443.9441, Sales

1.843.216.6111, Fax

Sales (email)

solutions@blackbaud.ca

Customer Support

Customer Support

Chat Now or Click here to view your existing cases on Case Central

Phone 

Customer Support: 1.800.468.8996, option 1  (Phone Directory)

Reeher: 651.313.6000, option 2, 8AM - 5PM CST

If you are an individual using JustGiving or everydayhero to raise funds, please go to help.justgiving.com/hc/en-us or supporter.help-us.everydayhero.com/hc/en-us for consumer assistance.

Check Status of Solutions

Blackbaud Status Page

Hours of operation

Support associates are available Monday through Friday from 8:30 a.m. to 8 p.m. ET, excluding holidays

Data Rights

View here