Kairos Moves Faster with Blackbaud University Training


Kairos provides intensive mental health services to youth, young adults, and families throughout Oregon. After implementing Blackbaud Raiser’s Edge NXT, Kairos leveraged training offered through Blackbaud University. Through the succinct and easy-to-follow curriculum, the training revealed inefficiencies in process and opportunities to streamline tasks, freeing up the Kairos team to spend more time on their mission.

Kairos Development Director Mary Lynne DeRocher had worked regularly in Raiser’s Edge® for some time. A loyal fan of the fundraising solution, she remembers the long, content-heavy training she first received when Kairos implemented Raiser’s Edge two years ago. She also remembers that the training did not mirror the effectiveness of Raiser’s Edge at all. In fact, she recalls a lot of self-teaching during that time.

So when the board announced an upgrade to Blackbaud Raiser’s Edge NXT and Blackbaud Financial Edge NXT® recently, Mary Lynne wondered if there was a new training process, what it would be like, and whether she would benefit. To her excitement, she found an abundance of training options offered through Blackbaud University that were designed with an updated learning structure. These updated training options were offered through Blackbaud University—a comprehensive portfolio of instructor-led live and virtual training, on-demand content, and certification opportunities.


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