The Total Economic Impact™ Of Blackbaud Enterprise Fundraising CRM™

A Forrester Total Economic Impact Study Commissioned by Blackbaud, August 2026

Blackbaud commissioned Forrester Consulting to evaluate the business impact of Blackbaud Enterprise Fundraising CRM across nonprofit organizations, higher education institutions, and healthcare foundations. The study revealed significant benefits, including:

• 219% ROI

• $9.0M in total business benefits

• $6.9M in additional funds raised

• 20% productivity improvement, eliminating the need for up to 4.8 additional hires

• $438K in annual savings from retiring legacy systems

Download the study to explore the full findings and learn how organizations are increasing fundraising performance, improving efficiency, and reducing costs with Blackbaud Enterprise Fundraising CRM.