Blackbaud AI
AI you can trust to deliver more impact.
Get precision, performance, and way better workdays with the social impact sector’s most intelligent solutions.
What can your team do with Blackbaud AI?
Raise More
Drive revenue with insights powered by the largest philanthropic dataset.
Connect More
Simplify operations and improve collaboration across teams.
Engage More
Build meaningful relationships with personalization at scale.
Blackbaud is a partner that can take us to the next level with Blackbaud AI and move us into our next chapter of growth and impact.”
Geri Meyer
CFO & COO, Jim Pattison Children’s Hospital Foundation
Donor Prospecting and Cultivation
Identify high‑value prospects, personalize outreach, and proactively steward at‑risk supporters to grow and retain a stronger donor portfolio.
Nonprofit Financial Reconciliation
Reduce errors and speed month-end close with faster, more accurate matching and validation of financial data.
Online Giving
Optimize donation forms and automate dynamic asks to achieve higher conversion rates and larger online gifts.
Education
Streamline administrative work, enrich learning, and uncover insights that help educators connect with students and families more effectively.
Corporate Impact and CSR
Match employees with the most meaningful giving and volunteering opportunities and scale program management with rich impact reporting.
Grantmaking and Awards
Accelerate application review, surface key insights, and support more consistent, equitable funding decisions.
Powerful Insights, Grounded in Your Reality
Safely turn rich, contextual sector data and your organization’s data into predictive insights and recommendations within your Blackbaud solutions.
Spot opportunities, risks, and trends faster and act with confidence.
Guided Actions, Right When You Need Them
Get in‑the‑moment insights and guidance with natural‑language assistance.
Ask questions, surface answers, and take action without having to dig through reports or switch tools.
Optimized Workflows, Built for How You Work
Streamline complex work with embedded intelligence.
Automate tasks, accelerate reporting, and help teams communicate and follow up more effectively, so you save time for the work that matters most.
Powerful Insights, Grounded in Your Reality
Safely turn rich, contextual sector data and your organization’s data into predictive insights and recommendations within your Blackbaud solutions.
Spot opportunities, risks, and trends faster and act with confidence.
Guided Actions, Right When You Need Them
Get in‑the‑moment insights and guidance with natural‑language assistance.
Ask questions, surface answers, and take action without having to dig through reports or switch tools.
Optimized Workflows, Built for How You Work
Streamline complex work with embedded intelligence.
Automate tasks, accelerate reporting, and help teams communicate and follow up more effectively, so you save time for the work that matters most.
Agentic AI for Social Impact
Agents for Good™
Expand your team’s capacity with autonomous, responsible AI that streamlines complex work and drives mission-critical results.
Agents for Good™ are virtual teammates that handle high-value fundraising and engagement tasks you can’t get to today, so your team can stay focused on the strategic, relationship-driven work that matters most.
Unrivaled Data and Context
Blackbaud AI is powered by the world’s largest philanthropic dataset and enables you to draw on your own data, so you get the most powerful, relevant insights.
Purpose‑Built for Social Impact
Blackbaud AI is designed specifically for the unique relationships, workflows, and decisions of social impact organizations.
Responsible and Trustworthy by Design
Responsible AI is foundational to how we develop, design, and deploy AI, so organizations can move forward with confidence while protecting trust.
Open, Flexible Integrations
Blackbaud AI is built with secure APIs, making it easier to connect data, extend intelligence, and integrate solutions, such as Anthropic Claude, without compromising control.
Embedded Sector Expertise
Blackbaud AI reflects decades of sector knowledge and experience, ensuring that insights and recommendations align with how social impact work actually happens.
End-to-End Intelligent Experiences
Blackbaud AI connects insights across fundraising, finance, education, and CSR, so teams can act with shared context instead of working in silos.
Powering Progress for High-Impact Organizations
AI for Social Impact Certification
Take free AI courses designed specifically for mission-driven organizations and created by experts from across the sector. Get started with the first learning path and build the foundational AI knowledge you need to navigate and apply AI effectively.
Fundraising in the AI Era
Explore research trends and data-backed insights from the Blackbaud Institute to see how AI is reshaping donor engagement and fundraising strategies across the sector.
bbdevdays: Hands-On Learning
Roll up your sleeves to build and apply AI skills at this three-day virtual event. Participate in hands-on workshops, learning labs, and technical deep dives to practice using AI tools and see what’s possible inside Blackbaud’s ecosystem.
AI Explorers Group
Join the AI Explorers group in the Blackbaud Community to connect with peers, share best practices, and learn how other organizations are using AI to drive impact.
Ready to fuel more progress with Blackbaud AI?
Unlike generic AI, Blackbaud AI learns from patterns, relationships, and outcomes unique to the social impact sector—powered by the world’s largest philanthropic dataset and decades of domain expertise.
It’s embedded directly into Blackbaud solutions, so teams can act on insights in the moment without switching tools or adding complexity.
And unlike AI trained on data from the open web, we do not train our models on your data, helping organizations protect sensitive information.
Built with security, privacy, and governance as a foundation, Blackbaud AI is designed for the trust-critical environments where social impact work happens.
Blackbaud uses a range of AI models and techniques, selecting and updating them over time to ensure we’re using the best approach for each use case, from natural language processing to machine learning and more.
Importantly, when you use Blackbaud AI, your data stays private to your organization. We do not train models on your data, and your prompts and outputs do not flow into publicly accessible tools or shared models.
For generative AI capabilities today, Blackbaud leverages models from OpenAI, enriched with Blackbaud-specific context and insights to make outputs more relevant for social impact work.
As the AI landscape evolves, we continuously evaluate and update the models we use to ensure customers benefit from the most effective and responsible capabilities.
No. We do not use customer data to train AI models. Customer data remains under customer ownership and control.
Blackbaud’s AI-enabled capabilities use data only as needed to deliver their intended purpose. Customer data and AI-generated outputs are protected by the same access, retention, and deletion controls that apply across Blackbaud solutions.
Additional details are available in the Blackbaud AI Terms and Conditions and Trust Center.
Blackbaud embeds security and risk management into AI development by following industry-recognized frameworks, such as OWASP, the CSA AI Control Matrix, and the NIST AI Risk Management Framework.
Our broader security program is supported by SOC 1, SOC 2, PCI DSS, and HIPAA certifications, along with continuous monitoring to safeguard sensitive data.
We also provide 24/7 monitoring and implement proactive threat defense measures to safeguard customer and donor information.
You can learn more about our data security programs in our Trust Center.