Welcome New GiftMaker Pro Clients

Welcome GiftMaker Pro Clients!
We are pleased to be part of the Blackbaud family, with all the resources and expanded product lines available to you. The New Hampshire group is here, ready to answer your questions about migrating to The Raiser's Edge or to assist you with your usage of GiftMaker Pro. You can still buy GiftMaker Pro modules or training, to keep your office efficient and effective in your fundraising efforts. Please do not hesitate to contact us with questions.

Migrating to The Raiser's Edge
We have an amazing offer for you to switch to The Raiser's Edge. Join the growing masses of GiftMaker Pro clients who are making the move. The migration package offers all the software, training and data migration tools you will need to be up running quickly and easily. For details about your specific offer, please contact your account manager at 1.800.582.3489.

GiftMaker Pro Modules and Services
Your development office is not sitting still, so we are here to make certain you have the software and services you need to remain productive. You can add the events, membership, volunteer or fund accounting bridge modules to your system. Our award winning trainers are still available to train new staff members or do personalized training sessions based on your needs. Call your account manager at 1.800.582.3489 to talk about adding modules or getting the training you need to stay productive.

GiftMaker Pro Support
As a current user of GiftMaker Pro, you have full access to customer support and a wide array of online support resources to help make your fundraising efforts successful in every way. Our Support Specialists are ready to answer your questions and resolve any issues you have as efficiently and quickly as possible.

For access to online support tools, see the links below:

To contact Support, call 1.800.468.8996 (press option 1 for Customer Support and then option 5 for GiftMaker Pro Support) or email giftmakerprosupport@blackbaud.com. As a reminder, Support's hours of operation are Monday-Thursday from 8:30 a.m. to 8 p.m ET, and Friday from 9 a.m. to 8 p.m. ET.

When using Knowledgebase, use these tips to improve your search results:

Always select GiftMaker Pro as the product (bottom of the product list.)
Don't include the words "GiftMaker Pro" in your search criteria.
Use "how to find" for UDR questions.

For more suggestions on phrasing your searches, review GiftMaker Pro Knowledgebase Search Tips (PDF 641K).

Learn more about Blackbaud's acquisition of Campagne Associates

Read the announcement

Learn About Blackbaud's Products and Services

» 800.443.9441
» Request Information
» solutions@blackbaud.com

Blackbaud Support

» 1.800.468.8996 option 1, then option 5
» giftmakerprosupport
@blackbaud.com

Hours of Operation

» Monday – Thursday,
8 a.m. to 8 p.m. ET
» Friday, 8 a.m. to 5 p.m. ET

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