AI isn’t just changing what’s possible, it’s changing what’s responsible. CEO Mike Gianoni shares how Blackbaud is building an AI engine that social impact organizations can trust.

As the presenting sponsor at AFP ICON, Blackbaud will showcase responsible AI tools helping fundraisers navigate increasing complexity, meet donor expectations, and accelerate their outcomes. 

Nonprofits are operating in a volatile funding environment, making fundraising even more essential. Yet the latest Blackbaud Institute data shows uneven results: larger organizations are pulling ahead while the typical smaller organization may be struggling more. Increasingly, AI can be the lever that helps organizations identify high-potential donors, improve retention, and scale personalized engagement,, without creating more burden on their limited resources.

AI is reshaping how social impact organizations operate, connect with donors, and deliver on their missions. As adoption accelerates, leaders face a growing responsibility to ensure this technology strengthens trust and long‑term impact.

Registration for bbcon 2026 is now open, with early-bird pricing through July 3. The conference, which convenes leaders across the social impact sector for three days of learning, inspiration and connection, will take place Sept. 29–Oct. 1 in Columbus, Ohio, with global events following in London and Sydney. 

Blackbaud has announced the general availability of the Development Agent, Blackbaud’s first Agent for Good™, to Raiser’s Edge NXT® customers in the U.S., with availability internationally and in other products to follow. The Development Agent, designed to help personalize donor engagement and grow giving at scale, is the first-ever expert agent to be embedded in a dedicated social impact platform.