Blackbaud Certification FAQs

Getting Certified

How do I get Blackbaud Certified®?

  1. Go to https://learn.blackbaud.com.

  2. Select Product Catalogs.

  3. Select your Product and click View Courses.

  4. Scroll to the bottom of the course catalog page and choose the option to Get Certified.

If you have already enrolled in the Certification Exam, you can launch it from your transcript at any time:

  1. Go to https://learn.blackbaud.com.

  2. Select My Activities.

  3. Select the Exam Title.

  4. Select Begin.

What do the Certification Exams Consist Of?

Fundamentals exams consist of 20–25 questions. Professional exams include 50 questions. You have 90 minutes to complete once started. The exam can be taken an unlimited number of times until passed.

  • A score of 80% or higher is necessary to pass.

  • Exams are standardized tests, and as such you cannot see which questions you get wrong.

  • Exams are “open book.” Feel free to use any resources at your disposal, including your database Help menu, your class notes and handouts, and the Blackbaud Knowledgebase.

How can I share that I am now Blackbaud Certified®?

  1. Go to https://learn.blackbaud.com.

  2. Select My Rewards.

  3.  Select the Certificate Badge from your list of courses and certificates.

  4. Click Share Badge, and then either Facebook, LinkedIn, or copy the link to share anywhere.

  5. For Facebook and LinkedIn, follow the prompts to complete your post.

For more information, see Blackbaud University Rewards.

What products currently offer certification exams?

Many of our products have Certifications available. You can see the full list at: https://www.blackbaud.com/training-support/training/blackbaud-certification.

Do any courses offer continuing education credits?

Many of our courses offer either CRFE and/or CPE credits for continuing education.

More information is available at: https://www.blackbaud.com/training-support/training/continuing-education.

Who can I contact if I have any questions?

You can chat with us Tuesday–Friday, 8:30–5 PM ET.

Submit a Blackbaud University Support Ticket and we will get back to you within 1 business day.