After Class
FAQs
How can I leave a survey for my class experience?
-
Go to https://learn.blackbaud.com.
-
Select My Activities.
-
Select the Course Title.
-
Click the CONTENT tab.
-
Click the Training Evaluation.
-
Click Begin the Survey. We appreciate your feedback!
How can I see what Blackbaud University Rewards I have earned?
-
Go to https://learn.blackbaud.com.
-
Select My Rewards to see your Rewards.
-
For more information about reward, see Blackbaud University.
Can I retake a virtual instructor-led class?
Yes! Students can retake any course for any reason. To retake a completed virtual instructor-led course:
-
Go to https://learn.blackbaud.com.
-
Select My Activities.
-
Select the Course Title.
-
Select the Change Session button (
). -
Choose a new upcoming session.
Are recordings of virtual instructor-led courses available?
Recordings of Blackbaud University instructor-led courses are not made available. If you wish to revisit an instructor-led course, you may schedule a new time to take the courses again in the future.
How do I start an eLearning class I have previously completed?
-
Select My Activities.
-
Select the CONTENT tab.
-
Click Course Materials.
-
Click the course file listed. You will return to the course and can navigate to any section to continue to learn.
How can I view what training the users at my organization have completed?
Request a training report at any time by submitting a Blackbaud University Support Ticket.
I have changed organizations. Can I transfer training I previously took on a different profile?
Yes! Please request a training transfer by by submitting a Blackbaud University Support Ticket and including your past and present email addresses and organization names. We can transfer all course and certifications completed as far back as 2019.
How do I view my class or certification certificate?
-
Go to https://learn.blackbaud.com.
-
Select My Activities.
-
Click the Ribbon button (
) to download your certificate. -
For more information about getting Blackbaud Certified®, see Getting Certified FAQs.
Questions?
For help with additional questions, please submit a Blackbaud University Support Ticket and we will get back to you within 1 business day or chat with us.