During the Product Update Briefings, Blackbaud showcased its latest innovations featured at bbcon 2025, including the Development Agent – the very first of the company’s Agents for Good™ – which will operate proactively to manage donor portfolios, communicate with supporters, follow through on outreach, and enable organizations to reach prospective donors they couldn’t reach before.

bbcon 2025 brought thousands of social impact leaders together for three days of innovation, connection, and bold announcements. From seismic shifts in AI to product breakthroughs that make work easier and impact faster, this year’s event was all about helping organizations move with more confidence, connection and possibility. 

Blackbaud concluded bbcon 2025, its premier annual tech conference for nonprofits, schools, healthcare organizations, universities, and corporate social responsibility teams. The electric three-day event unveiled a new era of intelligent action—powered by Blackbaud AI—driving impact at scale through the world’s largest network of people and causes.

Blackbaud announced a massive array of new embedded AI capabilities coming to its product portfolio, along with bold commitments to eliminate barriers that prevent nonprofits and other mission-driven organizations from fully harnessing responsible AI— including spearheading an industry coalition to confront systemic challenges. 

Financial Edge NXT is undergoing a rapid transformation to a modern, action-oriented user experience. As part of this evolution, users will soon see an enhanced home page and a brand-new General Ledger action hub.

We’re proud to announce that Blackbaud Raiser’s Edge NXT® and Blackbaud Financial Edge NXT® have won 2025 Top Rated Awards from TrustRadius, a site that helps technology buyers make informed decisions by providing verified reviews and ratings.

Blackbaud shared a wide range of enhancements and upcoming innovation across its product portfolio at its recent semi-annual Product Update Briefings.

Blackbaud Integrated Payments will now extend the company’s robust purpose-built payments capabilities to any software providers that integrate with Blackbaud’s Payments API®, providing a cohesive and seamless “Payments-as-a-Service” experience for social impact customers for things like donations, tuition payments, ticket purchases and more. In addition, Blackbaud Integrated Payments will integrate with YourCause® from Blackbaud®, the company’s CSR solution for corporations, to expedite donations made through employee giving programs directly to nonprofits.

Blackbaud announced the rollout of its Optimized Donation Forms for Blackbaud Raiser’s Edge NXT® users in Canada. Blackbaud Donation Forms help social impact organizations raise more, streamline the donor experience, simplify administrative tasks, and reduce processing costs, enabling them to sustain and grow their missions.